Meet the Flooring Experts

Since our flooring experts are with you through every step of the custom flooring process, including measuring your home or business and providing estimates, we thought it might be nice to give you the opportunity to get to know them.

Pam O’Toole has been an established member of the community for over 40 years. Pam understands the wants and needs of the area and focuses on sales training. Pam has a deep background in manufacturing and product development for top flooring companies. She now brings that expertise to her own business, Carousel Floors.

Pam is a hands-on owner. You might catch her in the showroom sharing her knowledge or gossiping about her daughter.

Arturo is an outstanding team member who came to Carousel from a flooring company in the San Fernando Valley. Hearing his experience and background in the field, Carousel Custom Floors knew they had to grab this gem before he got away! Arturo is a super star in the showroom and can pick out a sample for a customer to match their vision/needs in a matter of minutes. Flying thru the store, he can account for every sample and pricing in stock. He sheds sweat and tears for his jobs and has no problem going the extra mile to get a job done. On his “down time”, you can find Arturo playing office soccer or teasing and making jokes (his favorite past time)!

Mark was trained by Marv – a Carousel classic with over 40 years experience at the store. He greets customers at the door, helps with product selection and procures samples. He also follows up on the details of your order, including timing and status. We are happy to have him be a legacy member that is carry on his father’s great smile and work.

Francisco is Carousel Floor’s install expert and has been a part of the action for over 20 years. He is an expert when it comes to getting on point and precise measures for booked jobs. Being in the flooring industry for so many years, Francisco has connections and resources to get just about any job done. When customers know they can count on finding Francisco in great spirits, ready to take on the day.